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Our Aims

Our Aims

  • To honour Averil's Life.

  • To help protect other patients and sufferers of Anorexia Nervosa from a similar tragedy.

  • To find out the truth - exactly what went wrong with Averil's care.

  • To ensure that the lessons of Averil's tragedy are learned and change implemented widely.

  • To gain a sincere and appropriate apology from the NHS to Averil, her family, her boyfriend, friends and relatives.

  • To encourage changes in the focus of NHS complaints handling from the service itself to a coherent patient- and family-focused procedure, which spans multiple organisations, and has openness at its core.