Another morning trying to get a copy of Averil's medical records.
Another typical response today, from Chess Denman, clinical lead at CPFT.
" Dear Mr Hart,
I am afraid I cannot, at present give you a firm timescale for collection of Averil’s medical records. As Caldecott Guardian for the trust I must be sure that I act correctly and there are some really tricky confidentiality issues that need to be resolved and some of the relevant individuals are away (it being that time of year)."
Another day wondering why the NHS has to hide the truth when things go wrong.
Seventeen months and counting and so it goes on .......
The NHS is totally disrepectful to those it has failed and loved ones who are grieving.